stages Mobile

Now Available

stages™ Mobile Version 2.11

ABOUT STAGES™ MOBILE

stages™ Mobile extends the capabilities of stages™ to your dealer mobile workforce, providing the ability to manage accounts, equipment, and alarm events.

What is this app?

stages™ Mobile put the power of stages™ into the hands of your dealers' mobile workforce. stages™ mobile will enable the power of remote troubleshooting and configuration into the staff who need it the most.

How does it work?

stages™ mobile connects to your stages™ database remotely and retrieves all pertinent accounts and supplemental information. Configuration and troubleshooting is remote and can be completed without operator intervention.

What platforms does this app run on?

Version 2.5 and earlier runs on Apple iOS 9 or later and Android 6 or later.

POWERFUL FEATURES

The power of stages™ automation, in the palm of your hand.

Improved Field Operations

Advanced Test Options and Enhanced Search make this app an invaluable tool for your field operations staff.

User Profile Management

User Profiles can be configured and saved to allow the user to work in several environments at once with relative ease.

Optimized Performance

stages™ Mobile is compatible with the latest mobile operating systems on iOS and Android and will work on mobile phones and tablets alike.

Strong Security

Two-Factor Authentication and Enhanced Biometrics are now enabled within stages™ Mobile to provide you a deeper sense of security.

Enhanced User Interface

An Enhanced User Interface provides differentiation for In Service, Out of Service, Account Data, and Search filters.

Efficient Workflow

stages™ Mobile can configure a site, an area, a zone, and point: saving valuable time during configuration

APPS OVERVIEW

Here are the details on how stages™ Mobile is improving...

Numerous Features have been added including:

Configuration of Multiple Login Profiles
Password Reset
Advanced Search Options
Two-Factor and Enhanced Authentication
Color Differentiation for Out of Service (OOS)

Release Date: April 2019

Addressed various bug fixes and UI fixes including:

Biometric Recognition
Zone and Point Configuration and Update
Advanced Test Options

Release Date: October 2018

Several features have been added to enhance the capabilities for alarm technicians, and troubleshooting.

Advanced Search Options
Point Configuration
Profile Management
Password Reset
Options for Out of Service
Advanced Test Options

Release Date: Oct 2015

Push Notifications bug fixes
Minor Bug Fixes

Release Date: 2015

Contact Management
Phone Management
Configuration Management
Site Notes Management
iOS platform update
Push Notifications (stages 2.5.4 or later)

APPS SUPPORT

Important information that you might need to know.

With the introduction of Multiple Profiles in Version 2.10, your existing profile may need to be adjusted in order to work correctly.

Validate your absolute URL path.
If the existing path is not working correctly after the app upgrade, please replace the "asmx" with the "aspx" suffix.

Depending on your device capability and stages implementation, some stages mobile features may not be available for use.
Older hardware devices that do not have biometrics capabilities will have that feature disabled.
Older iOS systems may not be able to receive the 2.10 update. Please review the system requirements for more information.

These notes apply specifically to Android devices:

Depending on your device capability and stages implementation, some stages mobile features may not be available for use.
Older hardware devices that do not have biometrics capabilities will have that feature disabled.
Depending on your Android development family, your device may not be able to receive the 2.10 update. Older versions are available for your use.