Measure twice and cut once

Over the last 15 years Rapid Response has taken pride in providing customers with highly customized solutions. Thus, when it came time to convert, both SGS & Rapid had a BIG challenge in understanding all the variations in the “legacy” solutions.

One of the most challenging…

In an important step forward – for both SGS & G4S – Denmark has gone “live” with stages™ in their central station and dispatch operations. As our first live European customer, G4S has made the “GLOBAL” in SGS a reality and created a beginning for a G4S group strategic migration.

Today, system delivery is…

During Switch to stages™ platform, Broadview Security (formerly Brinks Home Security) receives award for Customer Service.

Security Systems News announced in the August 2009 edition that Broadview Security received a Stevie Award ‘''for delivering the highest level of service during the replacement of…

Over 300 dealers learned about “envisioning the future” during the Rapid Response Users Group meeting at Turning Stone Resort. Rapid president Jeff Atkins included the announcement of the conversion to SGS stages™ software as one of the major changes to facilitate change in many parts of the business. Rea…

Mace Security International, Inc. is operational with stages™ software at their Mace-CSSS division in Anaheim, CA. The implementation of the stages™ platform is the first phase of a development strategy by Mace CSSS to provide their security dealers with the best technology for real time mon…

Our friends in G4S Denmark’s IT department have included SGS in more than just their central station. Bo Willumsen, Martin Pedersen and Gerhard Westphal are also coaches and supporters of Hareskov IF, a local soccer club. This year we were asked to sponsor the T-rex team of 10 and 11 year-old players.

This past spring Bryan Weissman went to Denmark for on-site training and it extended to more than soft…

USA Central Station has implemented alarm response integration of RSI Videofied™ and the SGS stages™ monitoring platform. The award winning Videofied™ technology transmits alarm and video data over GSM wireless communications providing central stations important tools for ECV (enhanced…

SGS is excited to be accepted in the iPhone Developer Program to support stages™ commitment to smarter applications. According to Thom Meyer, “SGS is taking new approaches to old problems. stages™ is applying the leading edge iPhone technology to do important communications tasks. The benefits of rapid data communications, low system overhead, and interactive user capabilities, make the iPhone ideal for…

The Third Annual SGS Breakfast at the Wynn Las Vegas was both enjoyable and informative. Our focus at the breakfast was on maintaining connection with the industry. Major wholesale and retail companies attended from both North America and Europe.

Rob Trotter, Senior VP at Brink's…